Shipping policy

Shipping times

Although, most items ships earlier our standard processing/shipping times can be up to 10 business days

*Not including weekends or holidays.

*You will not be refunded because you need your hair by a certain time

You are welcome to email us prior to placing your order to get an estimated delivery date.

Express shipping

Overnight shipping may be available by request ONLY for in stock items.

Tracking Numbers

Once we receive your order you will receive a confirmation email. You will receive your tracking number in a separate email once your order  physically ships.

For any other concerns feel free to contact us by email: myhairsignature@gmail.com

Lost items

MII-SIGNATURES is not responsible for any lost items. If tracking states that your package was delivered and you have not received it, you must take this up with Canada Post or the Postal Services used for shipment.

MII-SIGNATURES does not hold responsibility for package that states have been delivered. If items have not been received,they can be located by using the tracking number or contacting your local post office.

If an order is placed on a national holiday or after 3 p.m. EST on Friday, Saturday or Sunday, it will be processed the following business day.

Customs, Duties & Border Inspection Policy

Please note that all international orders (including shipments to the United States) may be subject to customs duties, import taxes, and fees upon arrival in the destination country. These charges are the sole responsibility of the recipient and are not included in the order total or shipping cost at checkout. Mii-signatures Hair & Beauty Supply has no control over these charges and cannot predict their amount.

Additionally, packages shipped internationally may be subject to inspection by border and customs authorities. Mii-signatures Hair & Beauty Supply is not liable for any damage, delay, or loss that occurs as a result of border inspection or customs handling. By placing an international order, you acknowledge and accept these conditions.

For questions about potential duties or import fees, we recommend contacting your local customs office prior to placing your order.