FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions (FAQ)
❓ What products do you offer?
We specialize in premium hair extensions, ombré hair (MII-HairColors), crochet and braiding hair, natural hair care products, and styling tools. All our products are carefully selected to support healthy hair and versatile styling for all textures.
❓ What is MII-HairColors?
MII-HairColors is our exclusive line of ombré hair extensions, available in over 60 vibrant shades. They’re made to help you explore bold, beautiful colors without the damage or long-term commitment of dye.
❓ Are your products safe for natural hair?
Yes! We prioritize products that are texture-friendly and free of harsh chemicals. Whether you're rocking curls, coils, or straight styles, our items support moisture retention, growth, and healthy styling.
❓ Can I shop online?
Absolutely! Browse and buy 24/7 at www.mii-signature.com
We ship across Canada, the US, and other countries, and offer local pickup from our Courtice store.
❓ Where are you located?
📍 We're located at 2651 Trulls Road, Unit 2, Courtice, Ontario, L1E 2N3, proudly serving Durham Region — including Oshawa, Clarington, Bowmanville, and surrounding areas.
❓ What are your store hours?
We’re open:
Monday – Friday: 9:00 AM to 8:00 PM
Saturday: 9:00 AM to 6:00 PM
❓ Do you offer local pickup?
Yes! During checkout, simply select Local Pickup to save on shipping. We’ll notify you as soon as your order is ready — usually the same day.
❓ Do you carry products for all hair types?
Absolutely! Our collection is inclusive of all hair textures and styles — including natural, relaxed, transitioning, and protective styles.
❓ I need help choosing products. Can you assist?
Of course! Our team is happy to offer personalized guidance in-store or via email.
📧 Email us at: myhairsignature@gmail.com or miisignatures@gmail.com

 

FAQs

Q: What is the material for the hair?

A: The hair is high temperature Heat-resistant fiber synthetic hair, soft and tangle free, hold the texture well.

Q: Is the price per pack?

A: Yes, the price is per pack.

Q: How long is the Ombré hair extensions ?

A: 24 inch in package (when folded), 48 inch when unfolded. its Mid-back to waist length. 97-100g/piece in a plastic bag.

Q: How long is the KIKI BRAIDS 3X Pre-stretched  braiding extensions ?

A: 52 inches when unfolded but 26 inches when folded.

Q: Does the color always come mixed?

A: Yes, however, they come in different tones, we have Solid tones (only one color), 2-tones (two colors), 3- tones (3 colors) and 4 tones (4 colours).

Q: Are the prices the same? 

A: No.

Q: What if I want the hair shorter?
A: It is suggested that you cut the hair at the end in order to achieve a shorter look.

Q: Can the hair be dipped in hot water, wrapped, burned at the ends…
A: All of the above.

Q: How many packs for a full head?
A: This depends on a number of factors such as hairstyle and head size but on average it takes 6-8 packs (ombré hair extensions), 1-3 packs (KIKI BRAIDS)

Q: How many packs needed for weaving?

A: This also depends on the hairstyle and head size, but on the average it takes 1-6 packs.

Q: What is hair advantage?

A: The hair is heat resistant and double thick ended, tangle free, easy to crochet, braid and twist,smooth, soft, looks charming and beautiful.

Q: What is the hair usage? 

A: for daily use, performance, party, weddings, cosplay etc. You can also give it to friends or lovers as a gift. it makes you or your friends seem more beautiful.

Q: Where are you located?
A: Courtice, Ontario

Q: What kind of hairstyles can I do?
A: Cornrows, braids, twist … etc.

Q: How do I know if an item is out of stock? How long does it take to re-stock?
A: Most orders are shipped in 2-3 business days

Q. Is your business into wholesales?

A. YES, we do wholesales but the minimum quantity to be purchased is 100 packs for variety of color tones.

 

IF YOU HAVE ANY QUESTIONS, PLEASE FEEL FREE TO CONTACT US AND WE WILL TRY OUR BEST TO SERVE YOU ALL THE TIME.

 

THANK YOU VERY MUCH

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